MTN NIGERIA GRADUATE INTERN SCHEME

MTN Nigeria Graduate Intern Scheme Application

Application deadline: 08 March 2022

Core purpose of the Job

MTN Nigeria Graduate Intern Scheme core purpose are:

To build a pool of highly talented individuals to drive the MTN organization in support of MTN
Employee Value proposition as an employer of choice.
Contribute to overall business objectives through participation in structured, supervised learning experiences as well as self-directed learning

Requirements for the MTN Nigeria Graduate Intern Scheme

Minimum of a Second-Class Upper Division (2:1) or HND Upper Credit
Not more than 26 years old by June 2022
Must have completed National Youth Service Corps (NYSC)
Fluent in English
Excellent written and verbal communication skills.
Excellent research abilities and a willingness to grow
Intermediate proficiency level in Microsoft Suite applications

Functional Competencies

Attention to Details
Computer and Internet Literacy-familiarity with Microsoft Office Suite
Digital Marketing
Content Creation and Management
Product Marketing
Product Development and Management
Market Research
Analytical skills
Customer Segment management
Data Management
Planning and Organizing
Problem Solving
Reporting
Social Media Savvy

Behavioural Competencies

Must exhibit MTN Values of: Curiosity, Initiative, Innovation, Integrity, and a Can-Do attitude.
Must exhibit MTN Vital Behaviours: Complete Accountability, Get It Done, Active Collaboration, and Complete Candour.

Job Summary

Perform analytical assignments.
Assist in preparing monthly financial reports, developing and/or utilizing spreadsheets, databases, etc.
Understand how the current role translates to business profitability.
Develop self-directed process improvement initiatives.
Collaborate with teams (Intra & inter) to finalize process improvement initiatives.
Conduct an internal scan of the environment and provide constructive feedback to Management.
Monitor competition activities and provide advice/recommendations.
Conduct routine maintenance/operational checks.
Develop and compile reports and make presentations to team members
Learn various functions, including operations, management viewpoints, and company policies and practices affecting each phase of business.
Analyze existing systems and offer new ideas for improvement
Source information, conduct trials and provide ideas and feedback to the concerned people on business-related matters.
Execute assignments assigned by the Line Manager.
Attempt 1st line resolution on problems and escalate to the concerned persons.
Educate customers on MTN products and services, functionalities, features, and competitive advantage.
Where applicable, capture and monitor customer complaints and points of improvement and ensure complaints and queries are promptly attended to and escalated appropriately.
Strive to demonstrate customer centricity in every interaction.
Establish and maintain a professional business relationships with customers to enhance MTNN’s business, image, and services.
Understand the concept of MTNN Ecosystem and strive to add value.
Continuously seek self-professional development to sharpen skills and capabilities in a versatile and evolving digital landscape.
Foster active collaboration and relationships with employees across all levels and divisions in line with MTN’s VB and values.
Leverage all support platforms i.e., Coach, Mentor, sponsor etc.